If you need to update the name on your EventPro ticket, follow the steps below.

Please note that this is the only way to update the attendee's name, and we cannot guarantee admission if the name on the ticket does not match the email used for purchase.


Steps to Change the Ticket Name

  1. Download the EventPro Mobile App

  2. Access "My Tickets"

    • Open the EventPro app and log in using the email for the account associated with your original ticket purchase.

    • Navigate to the "My Tickets" section.

  3. Edit the Attendee Name

    • Locate the ticket you want to update.

    • Select the option to "Edit Attendee Name."

  4. Download the Updated Ticket

    • Once the name is updated, download the ticket to ensure you have the latest version.

Important Notes

  • The name on the ticket must match the email used during the purchase process. If it does not, admission cannot be guaranteed.